Posts Tagged ‘Feedback’

CMS’ Jenny Rudolph On How Steering And Deepening a Feedback/Debriefing Conversation Can Feel Like Opposing Goals



jenny-rudolphHow steering and deepening a feedback or debriefing conversation can often feel like opposing goals.

Healthcare educators sometimes feel that if they don’t ask open ended-questions they won’t connect with and understand the learners point of view.  But we also worry that we may not be able to manage the time or topic.  Some great examples of having it both ways are revealed by accomplished journalists and talk show host; they conversation on track yet give lots of space to hear other other person’s guiding principles or goals.  Scott Simon’s interview with author Scott Simon Jonathan Evison about his new novel, This Is Your Life, Harriet Chance is such an example.  He uses “Advocacy plus Inquiry” pairing his observations and point of view with questions, as well as “previewing” sign post statements that keep the interviewer and listener oriented, to delve into author Evison’s inspiration, goals, and compassion for his characters.  Listen to the interview here:  http://www.npr.org/2015/09/05/437768179/harriet-chance-explores-late-life-reinvention

Jenny Rudolph, PhD is the Senior Director of the Center for Medical Simulation’s Instructor Training Programs – The Institute for Medical Simulation. 

CMS faculty and colleagues publish findings on simulation for anesthesia education

Over the past several months, Center for Medical Simulation (CMS) Faculty and colleagues have published two articles on simulation for anesthesia education.

Using Simulation for Resident Assessment:  Center for Medical Simulation faculty member Rick Blum and Executive Director Jeff Cooper and colleagues Jack Boulet and Sharon Muret-Wagstaff report on the development and testing of simulation-based assessment for first year anesthesia residents.  The article entitled “Simulation-based Assessment to Identify Critical Gaps in Safe Anesthesia Resident Performance” is available here:

Using Simulation to Improve Feedback to Residents: Center for Medical Simulation faculty members Rebecca Minehart, Jenny Rudolph, May-Pian Smith, and Dan Raemer report on their randomized, controlled trial to study the quality of anesthesia faculty feedback. The article entitled “Improving Faculty Feedback to Resident Trainees during a Simulated Case: A Randomized, Controlled Trial of an Educational Intervention” is available here::

CMS faculty and colleagues publish case study on feedback dilemmas

Feedback Dilemmas:  Center for Medical Simulation (CMS) faculty, Jenny Rudolph and Robert Simon, along with CMS/Institute for Medical Simulation alumna, Traci Robinson and colleagues have published a case study on a  core dilemma of giving feedback:  How you do help improve performance without harming your relationship with learners?  In “Helping without harming” is a case study of how to hold learners to high standards while holding them in high regard:

CMS’ Robert Simon, EdD, Presents at 8th Öresund Symposium on Clinical Skills Training in Malmö Sweden

 Congratulations to CMS’ Robert Simon, EdD,  for being selected to speak at the 8th Öresund Symposium on Clinical Skills Training where he spoke on “Effective Feedback. Closing the performance gap”  The conference  was held at the Stadionmässan in Malmö Sweden on December 6th and featured international lecturers who gave presentations on on patient safety, evaluation, paediatrics and communication skills. Click here  and then scroll down the right hand side to 15:15 to see Dr. Simon’s presentation.
Dr. Simon is a human factors specialist and educator with a doctorate in education from the University of Massachusetts. For the past 20 plus years he has specialized in research, development and training for high-performance, high-stress teams in aviation and medicine. He worked as principal investigator for the US Army Aircrew Coordination Program, which applies lessons learned from aviation crew resource management to healthcare. Dr. Simon joined CMS in 2002 as Education Director and now serves as the Director of CMS’ Institute for Medical Simulation. He is an Instructor in Anesthesia at Harvard Medical School and serves in the faculty of the Massachusetts General Hospital Department of Anesthesia, Critical care and Pain Medicine