A System for Supporting Resilience During Crisis
Course Details
For any member of a healthcare team who believes that patients are safer when groups and teams stay resilient and coordinate their care delivery.
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Course Duration1 hour
Healthcare teams are dealing with challenges never before seen and are experiencing extreme stress and damage to culture and individual psychological health. This webinar will introduce a system for communication that supports both staff resilience and sustainable excellence in care delivery.
This is an online course facilitated by one or more instructors and delivered via Zoom, a web conferencing platform. All materials and course interactions will occur online. In order to participate fully, each person must have:
- Their own computer, tablet, or mobile phone
- Reliable high-speed internet access (minimum 3 Mbps upload/download speed)
Each individual – even those participants who are from the same institution – needs their own computer and computer headset (microphone and earphones).
Tuition
Complimentary
$0 USD
Course Topics Include:
- Crisis routines for resilience and quality: The Circle Up system of briefings, supportive check-ins, and Debriefings
- Shift-to-shift: The resilience and quality feedback loop
- Running mental rehearsals
- Approaches to facilitating Circle Up briefings & debriefings
- talk2support: Cross-monitoring and check-ins for proactive peer support
Course Objectives:
Following this webinar, participants will:
- Apply the Circle Up system to coordinate healthcare team- and task- work
- Facilitate pre-shift briefings
- Coordinate mental rehearsals to prepare for complex care episodes
- Facilitate post-shift/post-event debriefings
- Use talk2support to support other team members
Equipment Requirements
In order to participate fully, each person must have:
- Their own computer, tablet, or mobile phone
- Reliable high-speed internet access (minimum 3 Mbps upload/download speed)