James Lipshaw

CMS Faculty Lead Four Courses at Australian Affiliates



Center for Medical Simulation faculty, including Jenny Rudolph, Demian Szyld, Mary Fey, Walter Eppich, Julian van Dijk, Kate Morse, and Robert Simon trekked to Australia in February to help lead four sessions of CMS’ Simulation as a Teaching Tool courses.

Two courses took place at the Western Centre for Medical Education in Melbourne/St. Alban’s, Victoria, from February 14th to 17th and February 21st to 24th. Two took place at Mater Education in Brisbane, Queensland, from February 21st to 24th and from February 28th to March 3rd.

The Simulation as a Teaching Tool Simulation Instructor Workshop immerses healthcare simulation leaders and instructors in an inter-professional learning environment where participants learn to teach clinical, behavioral, and cognitive skills through simulation. This course draws from simulation-based pedagogy in field ranging from aviation to healthcare, psychology, experiential learning, and organizational behavior. Participants explore teaching methods that are applicable across the healthcare education spectrum, from undergraduate and graduate medical education to the nursing and allied health domains.

The day to day practice of the Simulation as a Teaching Tool course varies and includes simulation scenarios, lectures, small and large group discussions, and practical exercised on feedback and debriefing. The course also includes professional networking and events for sharing course and professional experiences.

James Lipshaw

Play “Simulation Go” at IMSH 2017 with #IMSHGo



The #1 point-getter will win a “DJ Simulationistas” vintage jacket!

The top 10 players will be entered into a random drawing to win CMS swag!



1) Take photos of Simulationistas in the wild:

A photo of you being interviewed by the DJ Simulationistas team (Dan Raemer & Janice Palaganas) … 10 points

A photo of you at the CMS booth in the trade hall … 5 points

A photo of two CMS faculty or staff together … 3 points

A photo of three CMS course alumni together … 3 points

A photo of you at a workshop facilitated by CMS faculty … 2 points

A photo of CMS faculty running a workshop … 1 point

Follow CMS on Twitter or Instagram during IMSH 2017 … 1 point each

2) Send us the photo on Twitter (@MedSimulation) or Instagram (@centerformedicalsimulation) to earn points! Use #IMSHGo.

3) CMS will add up your points and post a leaderboard each night! Winners will be notified on Tuesday night.

James Lipshaw

The Center for Medical Simulation is at IMSH 2017 in Orlando!

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Please follow CMS on Twitter, Instagram, and Facebook for additional IMSH updates.





CMS faculty and staff will be facilitating or co-facilitating the following workshops. Please make sure to check the IMSH website (www.IMSH2017.com) for up to date room locations and times!


Monday 1/30:

10:00-11:30AM: Simulator Death: Controversial Learning Tool Benefits and Consequences

Faculty Development – Barrell Spring l

Speakers: Andrew Goldberg, MD; Jennifer L Arnold, MD, MSc; Sam DeMaria, MD; Daniel Lemke, MD; Adam I. Levine, MD; Dan Raemer, PhD; Jeron Zerillo, MD


10:00-11:30AM: Strategies for Successful Co-debriefing

Debriefing –  Celebration 14 and 15

Speakers: Adam Cheng, MD, FRCPC, FAAP; Gavin Burgess; Helen Catena, RN; Amy Cripps, RRT; Jonathan Duff, MD; Walter Eppich, MD, MEd; Kristin Fraser, MD, FRCPC; Vincent Grant, MD, FRCPC; Michaela Kolbe, PhD; Janice C Palaganas, PhD, RN, NP, ANEF; Traci Robinson, RN; Stuart C Rose; Jenny W Rudolph, PhD


11:45AM-1:15PM: Speed Mentoring: Formal Training, Masters & Certificate Affinity Group Networking Event

Interprofessional Education – Bayhill 17 and 18

Speakers: Ambrose H Wong, MD, MS-HPEd; Amanda V Crichlow, MD; Sharon Griswold, MD, MPH, CHSE; Tiffany Moadel, MD; Deborah D Navedo, PhD, CPNP, FNAP; Janice C Palaganas, PhD, RN, NP, ANEF; Rami Ahmed, DO, MHPE; Lillian Emlet, MD, MS; James A. Gordon, MD, MPA; Joseph O. Lopreiato, MD, MPH; Grace M. Ng, MS, CNM, RN, C-EFM; Vivienne Ng, MD, MPH; Thomas Nowicki, MD; Mary Anne Rizzolo, EdD, RN, FAAN, ANEF; Janet K Willhaus, PhD, RN, CHSE


3:00-4:30PM: Improve Debriefing Skills Through Peer Observation and Feedback

Faculty Development –  Celebration 12 and 13

Speakers: Grace M. Ng, MS, CNM, RN, C-EFM; Emily Diederich, MD; Dawn Taylor Peterson, PhD; Laura Rock, MD; Jenny W Rudolph, PhD; Robert Simon, EdD; Demian Szyld, MD, EdM; Penni Watts, PhD, RN, CHSE-A


3:00-4:30PM: Improve Clinical Feedback Skills Using the FACE (Feedback Assessment for Clinical Education)

Faculty Development – Celebration 1

Speakers: Rachel Onello, PhD, RN, CHSE, CNE, CNL; Melanie Barlow, RN, MN, GradDipCritCare, GradCertEd, CertIV; Emily Diederich, MD; Mary Fey, PhD, RN, CHSE; Jose M Maestre, MD, PhD; Rebecca D Minehart, M.D.; Janice C Palaganas, PhD, RN, NP, ANEF; Laura Rock, MD; Robert Simon, EdD



Tuesday 1/31

10:00-11:30AM: Build Your Simulation Training Program from Scratch

Speakers: Michelle Marie McLean, MD; Sidhant Nagrani, MD; Ambrose H Wong, MD; Antoinette Golden; Demian Szyld, MD, EdM; Rami Ahmed, DO, MHPE; Thomas Nowicki, MD; Kimberly Schertzer, MD


10:00-11:30AM: Peer Role Play to Improve Debriefing

Debriefing – Blue Spring II

Speakers: Dr. Usamah Saleh Alzoraigi, MD; Abdulrahman Y Sabbagh, MD; Abdullah Almarshed, MD; Dr Shadi Almoziny; Abeer Arab, MBBS, FRCPC; Charles Pozner, MD; Jenny W Rudolph, PhD


10:00-11:30AM: Debriefing the Debriefer: Take Faculty Development to the Next Level

Faculty Development – Bayhill 22

Speakers: Rachel Onello, PhD, RN, CHSE, CNE, CNL; Amy L Daniels, MS, RN, CHSE; Michaela Kolbe, PhD; Kristian Krogh, MD; Dawn Taylor Peterson, PhD; Penni Watts, PhD, RN, CHSE-A; Nelson Wong, MD



3:00-4:30PM: Peer Coaching to Improve Debriefing Skills

Speakers: Adam Cheng, MD, FRCPC, FAAP; Wendy E Bissett, RN, CNE; Gavin Burgess; Helen Catena, RN; Jonathan Duff, MD; Walter Eppich, MD, MEd; Tobias Everett, MBChB FRCA; Vincent Grant, MD, FRCPC; James Lewis Huffman, BSc, MD, FRCPC; Michaela Kolbe, PhD; Traci Robinson, RN; Stuart C Rose; Demian Szyld, MD, EdM


3-4:30p – Giving Feedback on Feedback

Faculty Development – Bayhill 29 and 30

Speakers: Roxane Gardner, MD, MPH, DSc; Ignacio Del Moral, MD, PhD; Mary Fey, PhD, RN, CHSE; Kate Morse, PhD, ARNP-BC, CRNP, CCRN, CNE; Rachel Onello, PhD, RN, CHSE, CNE, CNL; Janice C Palaganas, PhD, RN, NP, ANEF; Dan Raemer, PhD; Laura Rock, MD; Jenny W Rudolph, PhD; Robert Simon, EdD


3:00-4:30PM: Learner Deception: What’s More Important, Protection or Realism?

Faculty Development – Barrell Spring I

Speakers: Andrew Goldberg, MD; Jennifer L Arnold, MD, MSc; Sam DeMaria, MD; Daniel Lemke, MD; Adam I Levine, MD; Dan Raemer, PhD 


Wednesday 2/1

8:30-10:00AM: Navigating a Career in Simulation

Speakers: Michelle Marie McLean, MD; Sidhant Nagrani, MD; Ambrose H Wong, MD; Sara M Hock, MD; Roxane Gardner, MD, MPH, DSc; Sharon Griswold, MD, MPH, CHSE; Mary E. Holtschneider, RN-BC, BSN, MEd, MPA, NREMT-P, CPLP; Deborah D Navedo, PhD, CPNP, FNAP; Demian Szyld, MD, EdM


10:30-11:30AM: Role of Emotion in Simulation Learning

Debriefing – Bayhill 21

Speakers: Gabriel B Reedy, PhD, CPsychol; Laura Rock, MD

James Lipshaw

Matt Vanneman on CMS Residency

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Matthew Vanneman is a resident in Anesthesia at the Massachusetts General Hospital in Boston, MA. He spent the month of October at the Center for Medical Simulation on an elective rotation. The goal of the rotation program is to expose residents to the potential and operational use of simulation for education, clinical training and research. Over the course of the month, residents develop simulation scenarios including patient records, plot, setup, debriefing notes, and references.

“My stay at CMS was one of the most pivotal moments of my medical career. When I first showed up to CMS, I thought I would receive some instruction on how to organize and perform medical simulation better, but instead my entire world view of medical education was completed upended. CMS taught me that much of the “conventional” methods of teaching medical education that I had experienced during my training were actually missing so many of the key elements of adult learning theory, and as a result, leaving learners behind. Since the course, I have completely change my own methodology for teaching (which, I found out, takes a lot of practice!), and I am now so excited to further develop my skills as an educator. Through the course, I was extremely lucky to meet such an incredibly diverse group of people, coming from Qatar, Saudi Arabia, New Zealand, Pakistan, as well as all over the United States, and to learn from their experiences and perspectives about medical education. These conversations have deeply shaped me, not only as an educator, but also as a person. IMS has opened my eyes to an enormous new world and method of medical education, and has driven me to continue to improve my teaching to reach my goal of becoming an expert in medical education.”

-Matt Vanneman, MD

James Lipshaw

Reflections on Two Months at CMS

Albert CollageAlbert Chan, MD, is an anesthesiologist and a Visiting Scholar at the Center for Medical Simulation.

“As I meandered down the hallways of the Center for Medical Simulation at the Navy Yard saying my final goodbyes, I could not help but marvel at the amazing intellectual journey the past nine weeks has taken me. Not only have I learned about the intricacies of medical simulation and education, I have gained completely new insights into myself.

When I first arrived at the CMS, it was a bit daunting as I did not know what to expect. I was at the very center of the simulation world, surrounded by experts in medical education. What will they think of me with my limited simulation experience? Will I be accepted by the staff and faculty? My concerns were alleviated in no time – in true CMS fashion, everyone embraced and welcomed me into the family and established the “safe container.” I was ready to become a learner once again.

There were many things that were impressive at the CMS – the flattened hierarchy, the openness of communication, the constant reflection and feedback to each other, the demand for improvement and excellence, the creativity of the sim techs (yes, Johnny Tsunami), the wealth of knowledge, the constant supply of soda (yes, it’s amazing). But if I had to pick one thing I learned the most from, it would undoubtedly be the Comprehensive Instructor Course.

I was fortunate enough to be both a participant in the course, as well as faculty observing from behind the scenes. I learned so much about the application of educational theories, the complexities of debriefing, and more about the adult learners’ mind. Not being a reflective person naturally, be it due to my culture or personality – the course has made me look within myself and explore my own psyche. I came to realize the frequent inferences and assumptions I have made about others in the past, and the effect it has had on communication and relationships. Being curious has taken on a whole new meaning.

The most remarkable thing was how the faculty and staff embodied the principles that they taught, and how the course was so carefully crafted and choreographed to center around the learners’ needs, and to build a strong sense of community among the participants. If I were to be a medical educator, that is exactly what I aspire to be.

“How can you just do simulation for such nine weeks? Doesn’t it get boring?” one of my good friends asked me. This notion did cross my mind before I came to CMS, but I was proven wrong. Medical simulation is not simply using mannequins to unnerve clinicians – it is an experiential and reflective process – as was my fellowship at the CMS. At the same time, I was able to personally witness the power of conversation – not only through practicing debriefing with good judgment in the courses, but also by talking to CMS faculty, staff, techs – I have truly expanded my horizons.

Harkening back to what Mary Fey said in the Instructor Courses, I have attained “threshold knowledge” – I cannot unlearn the knowledge I have acquired here. WTF forever means “What’s Their Frame?”, I shall always teach from a stance of curiosity, and assumptions is the mother of all [mistakes].

Thanks to all the faculty at the CMS who have given me the opportunity to join in the debriefings and provided me with valuable feedback, and thanks for sparing me some of their valuable time despite busy schedules to chat about my project – especially Jenny, Roxane, Jeff, Dan, Robert and Kate. And thanks to the awesome staff who hung out with me in the back all the time and have taught me so much – Johnny, Tony, Jenn, Matt, Emily and fellow visiting scholars! Hopefully we can maintain our relationships in the years to come!

Most importantly, have to thank my dear wife Christina for supporting me on this trip and helping me take care of the babies while I am at CMS! I know it must have been tough!

Looking up at the wall of the back debriefing room one last time as I walked out, “The Basic Assumption” has taken a completely different importance and meaning from nine weeks ago, and I hope that I can bring all that I have learned back home.”

–Albert Chan, MD

James Lipshaw

Reflections on My Month at CMS

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Emily Fish is a resident in Anesthesia at the Massachusetts General Hospital in Boston, MA. She spent the month of October at the Center for Medical Simulation on an elective rotation. The goal of the rotation program is to expose residents to the potential and operational use of simulation for education, clinical training and research. Over the course of the month, residents develop simulation scenarios including patient records, plot, setup, debriefing notes, and references.

“I am so grateful to have spent the past month at the Center for Medical Simulation–what a remarkable experience it has been! From gaining experience in the creation of high fidelity scenarios to improving my debriefing skills, the rotation was rich with learning opportunities. I was also fortunate to take the IMS instructor course, which was a truly transformative experience. The expert guidance of the instructors and the environment of teamwork and encouragement really foster the learning and growth of participants. Participating in the course has had a powerful effect on both the quantity and quality of introspection and self-evaluation I perform. I am more cognizant of potential assumptions I may have and will strive to be mindful of these and their potential impact in debriefing and elsewhere. The course has transformed the way I communicate not only with colleagues at work but in my daily life as well. I now find myself actively working on improving my communication skills using the techniques I learned in the course. I consider the course one of the most impactful experiences I have had in my medical training thus far. In fact, it has prompted a desire to incorporate simulation into my long-term career, and I hope to enter into sim fellowship as the next step in my growth as an educator.”

–Emily Fish, MD

James Lipshaw

Foreword: Crisis Management in Acute Care Settings

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Recently, Jenny Rudolph and Dan Raemer from the Center for Medical Simulation were invited to contribute a foreword to the third edition of Crisis Management in Acute Care Settings: Human Factors and Team Psychology in a High-Stakes Environment. This comprehensive text was authored by Michael St. Pierre, Gesine Hofinger, and CMS’ own Robert Simon.

Crisis Management in Acute Care Settings comprehensively addresses how human decision making and human factors can affect patient safety in acute care. The text identifies frequent errors and allows healthcare professionals to improve patient safety and give more effective treatment in emergency situations. Springer calls this book, “The required reference for all who are learning about, teaching, or providing acute and emergency healthcare.” We have excerpted the forward below for your perusal.

Crisis Management in Acute Care Settings is now available from Springer, in print and electronically.

The most significant exclusion from the third edition of Crisis Management in Acute Care Settings is any mention of Murphy’s Law: Anything that can go wrong, will go wrong. Perhaps, Michael St.Pierre, Gesine Hofinger, and Robert Simon were uncomfortable about including a pseudoscientific law of nature that does not really exist? Or were they aware of the controversies surrounding the origin of this eponym? Whatever the case, this new edition of their now classic book does everything possible to explain the drivers of Murphy’s Law in acute care settings.

Well covered is the notion that when people are under stress, time pressure, fatigue, or working within poorly designed structures many things can go wrong. This book discusses how these organizational, psychological, cognitive, social, or environmental systems can unravel. Importantly, the authors also reveal how to pre- vent or interrupt their progression to disaster in clinical practice.

With practical case examples and admirable parsimony, this book covers complex and diverse fields in easy-to-read prose. This book is a one-stop shop for those of us teaching or attempting to practice crisis management in acute care settings.

For those just needing a thumbnail sketch of topics such as cognition or communication under stress, the “in a nutshell” sections provide elegant one-page summaries synthesizing extensive research. The “quick tips” sections show clinicians and educators how to adapt their clinical management and teamwork to best crisis resource management practices. For those running blogs or journal clubs on teamwork or high reliability, each chapter can be read and discussed in depth; for those designing teamwork or CRM experiences, the extensive bibliography of each chapter provides a trove of evidence to explain the rationale behind learning objectives.

It is hard for all of us healthcare educators and quality and safety professionals to accept what Charles Perrow argued in his visionary book Normal Accidents: Living with High-Risk Technologies: that neither constant vigilance nor system design can prevent error and accidents in complex systems. Accidents and errors should not surprise us; rather, they are a normal part of what happens when humans interact with each other in complex technologies and complex organizations. But Crisis Management in Acute Care Settings gives us a fighting chance to reduce error and improve performance even when the odds are against us.

Jenny Rudolph, Harvard Medical School & Center for Medical Simulation, Boston, MA

Daniel B. Raemer, Harvard Medical School & Center for Medical Simulation, Boston, MA


James Lipshaw

Jenny Rudolph Facilitates Workshop at Madigan Army Medical Center


On November 9th and 10th, 2016, the Faculty Development Fellowship at Madigan Army Medical Center played host for the semi-annual Education and Leadership Workshop. The Center for Medical Simulation was honored to send Jenny Rudolph, Executive Director, to lead and facilitate teaching on creating respectful and honest feedback which reveals learner frames.

Over 100 medical educators and leaders from Madigan Army Medical Center, the local VA, and the Washington, Wyoming, Alaska, Montana, Idaho (WWAMI) network attended the Education and Leadership Workshop. Speaking at the conference were Colonel Michael Place, MD, hospital commander, on integrating principles of becoming a High Reliability Organization and Graduate Medical Education; Colonel Jessica Servey, MD, Uniformed Services University Faculty Development Educator, on Leaners in Trouble and the Educators Portfolio and Curriculum Vitae; and Major General Jeffrey Clark, MD, Director, Health Care Operations for the Defense Health Agency, on leadership lessons.

CMS was pleased to reconnect with alumni of its Comprehensive Instructor Workshop involved in the Faculty Development Fellowship, including the Program Director, Colonel Douglas Maurer, and fellows Major Heather O’Mara, Lieutenant Colonel Laurel Neff, and Lieutenant Commander Richard Thompson.

Pictured in photograph, from left to right, members of the Madigan Army Medical Center Faculty Development Fellowship: Col. Douglas Maurer, Program Director; Maj. Heather O’Mara, Fellow; Lt. Col. Laurel Neff, Fellow; Maj. Jeffrey Burket, Fellow; Capt. Mary Noel, Fellow; Maj. Michael Arnold, Fellow; Lt. Cmdr. Richard Thompson, Fellow.

James Lipshaw

Dan Raemer, CMS Faculty Lead American College of Rheumatology Workshop


From Dan Raemer, the Center for Medical Simulation’s Chief Curiosity Officer:

“Brad Morrison, Laura Rock, and I presented a workshop on Providing Effective Feedback at the American College of Rheumatology annual meeting in Washington, DC on November 21, 2016. Although the session was scheduled for an early hour, it was very well attended and the participants responded enthusiastically to the notions of Feedback with Good Judgment. We were able to provide some motivation, content, and practice for the participants improving their feedback to students, coworkers, and peers. Using some intriguing videos of good and bad feedback enabled us to make the session relevant to a medical specialty we have not traditionally served.”

James Lipshaw

Center for Medical Simulation Nurse Educator Scholarships Awarded

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The Center for Medical Simulation (CMS) and the MGH Institute of Health Professions (IHP) are pleased to announce that our CMS Nurse Educator Scholarships have been awarded for our 2016 and 2017 Comprehensive Instructor Workshops.

These ten $2500 partial tuition scholarships were made available through the generosity of an anonymous nurse donor who seeks to improve the ways that simulation is used in nursing education.

The scholarships were awarded to five teams of two nursing educators from healthcare organizations and education programs using or seeking to use simulation in their nurse training curricula.

The winners of the ten scholarships for 2016 and 2017 are:

  • Lori Mooney and Ann Felauer from the University of Maryland School of Nursing in Baltimore, Maryland.
  • Helen Catena and Jenny Chatfield from the Alberta Children’s Hospital in Alberta, Canada.
  • Joanne Dunderdale and Carol Kostovich from the Loyola University Marcella Niehoff School of Nursing in Chicago, Illinois.
  • Melissa Jarvill and Seon-Yoon Chung from Illinois State University in Normal, Illinois.
  • Nichole Kelsey and Maureen Washock from the Cleveland Clinic in Cleveland, Ohio.

We welcome these five nursing teams to our Comprehensive Instructor Workshops and looks forward to seeing them at CMS in Boston in 2016 and 2017.