Shahina Braganza, Demian Szyld, Jenny Rudolph, and the Gold Coast Hospital EDGE Collaborators published a 3 step approach to positive feedback in the workplace:
“Many clinicians, healthcare educators, and managers strive to hold good quality feedback conversations. Usually we struggle with how to critique others in a constructive way without hurting their feelings. Often lost in the shuffle is expressing meaningful appreciation, admiration, or positive regard of any sort. When we do say something positive, it’s brief: “Good job!” “Way to go!” “Well done”. The problem with most positive feedback is that it doesn’t actually improve performance or relationships because it is too vague.”
