Leadership and Management Training
Healthcare Adventures® (HCA)
Workshops for leadership and management teams (non-clinicians or mixed groups)
Healthcare Adventures (HCA) are customized, intensive team-training workshops for leadership and management teams across the healthcare spectrum. Designed to improve individual and team performance by developing collaboration and communication, the HCA workshops use a simulated patient experience in a highly realistic clinical environment to highlight a team's dynamics in a powerful, but non-threatening fashion. Yes, non-clinicians actually get the chance to care for a patient and experience real-life issues first hand, and clinicians are challenged to think like healthcare administrators and executives. It's an eye-opener!
CMS faculty and professional facilitators work with the team before the simulation, discussing objectives and expectations, and again after the simulation, identifying important interactions, key learnings and actionable strategies. This allows the group to turn learning into action immediately, by working on a real-world project with the help and support of the CMS facilitators. Depending on their needs, teams can draw variety of follow up support mechanisms and training to advance their learning and performance. Topics include teamwork, effective communication, resource management, performance enhancement and patient safety.
Teams of 6 to 10 people get the most from the HCA workshop.
- Consultation between the team leader and a CMS facilitator prior to the workshop
- Team pre-briefing on simulation objectives and strategies
- Customized team challenge in the simulated clinical environment
- Debriefing and discussion to identify important interactions and to develop actionable strategies for implementation
- Facilitated work session to apply new strategies to an existing project (i.e., budget negotiations, product development, and pipeline strategy)
- Report from CMS facilitator
- Follow-up between the CMS facilitator and the team leader
For more information, to discuss your needs and to schedule a workshop contact:
Gary M. Rossi, C.O.O.
MATERIALS FOR HCA FACILITATORS
Vogt JW, Sales, M, Singer SJ, Cooper JB. The Healthcare Adventures™
Graphic Gameplan for Patient Safety. Center for Medical Simulation. 2015:1-34. ISBN 978-0-9898777-3-2.
Cooper JB, Singer SJ, Hayes J, Sales M, Vogt JW, Raemer D, Meyer GS. Design and Evaluation of Simulation Scenarios for a Program Introducing Patient Safety, Teamwork, Safety Leadership, and Simulation to Healthcare Leaders and Managers. Simul Healthc. 2011;6:231-238. PMID: 21642906
Singer SJ, Hayes, J, Cooper JB, Vogt JW, Sales M, Aristidou A, Gray GC, Kiang MV, Meyer GS. A case for safety leadership team training for hospital managers. Health Care Manage Rev 2011;36(2):188-200. PMID: 21317660
Sales, M, Vogt JW, Singer SJ, Cooper JB. From automatic defensive routines to automatic learning routines. The journey to patient safety. The SoL Journal 2013:13(1)31-42.