Circle Up is a system of communications and adaptive learning featuring three activities:
- 1) Briefings (huddles) at the beginning of shifts, days, and activities
- 2) Dynamic supportive conversations among colleagues
- 3) Debriefings (huddles) near the end of shifts, days, and complex care episodes
CMS helps your organization to structure and integrate Circle Up activities. We first model (co-lead) activities and then train and empower you and your team to independently lead activities.
Download Circle Up Infographic
Briefings
Circle Up briefings promote clarity of purpose and action to support safe care, adaptability, and the well-being of the workforce.
- Introduce and encourage questions and concerns
- Update on process and protocol
- Mental rehearsals of new routines
- Reflective Q&A
- Update on well-being features and adaptations
- Mobilize teams to use peer check-ins
- Invite to debriefing at end of day, shift or care episode
Peer Check-Ins
Informal healing behaviors used to check-in with colleagues while at work.
- Notice colleagues in need
- Check-in with all team members
- Recognize and appreciate contributions
- Listen and offer support
- Talk2support can guide supportive conversations
Debriefings
Circle Up debriefings promote positive-minded sharing and adaptation around challenges and successes related to the work of the day, shift or care episode.
- introduce the activity
- Encourage sharing of experiences, questions, and concerns
- Recognize group’s contributions to well-being of patients and co-workers
- Facilitate collection of successes and challenges
- Organize and supportive exploration of root causes to challenges
- Facilitate development (or initiation) of solutions and adaptations
- Offer uplifting summaries and action plans
To find out more about how you can implement this program in your organization
* Talk2Support is a joint project between CMS and The Debriefing Academy.
