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The Feedback Course: Transforming Self, Others, and Culture (online Fridays)

March 16, 2020

(All events are displayed in US Eastern Time — Boston)
The Feedback Course Online. Course faculty: Janice Palaganas, Jenny Rudolph, and Jo Shapiro.

The Center for Medical Simulation’s online Feedback Course provides a way for health profession educators, leaders, administrators, or health related practitioners who give feedback in healthcare settings to develop their feedback skills. Course participants meet in a 2-3 hour class video conference 6 times over a 7-week span with 1 midterm break between either course week 3, 4, or 5. Participants complete an additional 3-6 hours of preparation and practice time course work per week at a time most convenient to them.

NOTE: The course runs March 16 – May 1, 2020 (7 weeks) with a break during the week of April 6-12, 2020.

Click on the date to see the session time in your time zone. Class video conference sessions are scheduled for:

Course Week Actual Week Class Video Conference Meeting Time
US Eastern Daylight Savings Time (UTC-4)
11Fri. March 20, 2020 at 1:00-3:00pm
22Fri. March 27, 2020 at 1:00-3:00pm
33Fri. April 3, 2020 at 1:00-3:00pm
Break4No Meeting
45Fri. April 17, 2020 at 1:00-4:00pm
56Fri. April 24, 2020 at 1:00-3:00pm
67Fri. May 1, 2020 at 1:00-3:00pm

Meet Your Instructors

Janice Palaganas, PhD, RN, NP, FSSH, ANEF, FAAN

Dr. Palaganas is currently the Director of Educational Innovation and Development for the Center for Medical Simulation and a Lecturer for Harvard Medical School. She has developed a passion in teamwork from her background as an emergency nurse, trauma nurse practitioner, director of emergency and critical care services, and faculty for schools of medicine, nursing, allied health, management, physician assistant program, and emergency medicine.


Jenny Rudolph, PhD

Dr. Rudolph is currently the Executive Director for the Center for Medical Simulation and an Assistant Clinical Professor of Anesthesia at Harvard Medical School and the Department of Anesthesia, Critical Care and Pain Medicine at Massachusetts General Hospital. She is an organization behavior scholar who has helped health educators world-wide promote dynamic, honest, but non-threatening conversations through the “debriefing with good judgment” approach to reflective conversations.


Jo Shapiro, MD, FACS

Dr. Shapiro is an associate professor of Otolaryngology Head and Neck Surgery at Harvard Medical School. She is a Principal Faculty member for the Center for Medical Simulation (CMS) and a Consultant for the Massachusetts General Hospital Department of Anesthesia, Pain and Critical Care. She founded the Brigham and Women’s Hospital Center for Professionalism and Peer Support where she served as the director for over 10 years.


Learn more about the Feedback Course.


Course runs March 16 – May 1, 2020 with a break during the week of April 6-12.

Application Deadline: March 12, 2020


March 16, 2020
Event Categories:
Physician $1,200 USD
Nurse $1,200 USD
Administrator $1,200 USD
Educator/Researcher $1,200 USD
Allied Health $1,200 USD
Other (please specify in comments) $1,200 USD


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