“Walk me through what your work looks like,” is one of the most powerful questions a leader can ask: https://podcasts.apple.com/us/podcast/the-center-for-medical-simulation/id1279266822
By understanding how each worker accomplishes the tasks that they’ve been assigned, we can often spot weaknesses in the system that would not be evident from an assessment of each role in the team on its own.
Workout of the week: Find a situation where you can claim leadership AND invite input.
Leadership Coaching from Jenny Rudolph: https://harvardmedsim.org/personal-leadership-coaching-with-jenny-rudolph/