Feedback Dilemmas:  Center for Medical Simulation (CMS) faculty, Jenny Rudolph and Robert Simon, along with CMS/Institute for Medical Simulation alumna, Traci Robinson and colleagues have published a case study on a  core dilemma of giving feedback:  How you do help improve performance without harming your relationship with learners?  In “Helping without harming” is a case study of how to hold learners to high standards while holding them in high regard:
http://journals.lww.com/simulationinhealthcare/Abstract/2013/10000/Helping_Without_Harming__The_Instructor_s_Feedback.3.aspx